Havn — Product design and architecture for Havn Core, a multi-tenant PMS.
Product design and architecture for Havn Core, a multi-tenant PMS.

About the
Project

The client ran dozens of short-term rentals on manual processes, disconnected tools and expensive front-desk staff. The blind spot was critical: no real control over who entered the properties, exposure to fines for unregistered minors, and daily bottlenecks assigning cleanings and maintenance.

We designed and architected Havn Core, an all-in-one multi-tenant PMS: deep OTA integrations via Channex, a visual automation engine for guest communications, a Kanban-driven field operations module, and the groundwork for Havn Vision, hybrid identity verification on Google Cloud Vision.

  • Client
    Havn
  • Year
    2026
  • Role
    Product Design & Prototyping / Software Architecture / API Integration Strategy / Automation Consulting
  • Website
Havn Core product architecture: multi-tenant PMS designed end to end.
OTA integrations via Channex and a visual guest-comms automation engine.
Kanban field ops and groundwork for Havn Vision on Google Cloud Vision.

The Result

We defined the technical roadmap to consolidate the entire operation onto one platform and reduce dependence on third-party software. The proposed architecture allows guest responses to be automated with AI, operational task assignment to be optimised, and an automated security protocol at check-in, protecting the business from legal and operational risk.